← Lavo

Terms of Service

Last updated: 10 September 2026

1. Agreement

By using Lavo (the "Service"), operated by [Company name] ("we"), you agree to these terms. If you do not agree, do not use the Service.

2. The Service

Lavo is a scheduling tool for shared laundry facilities. We provide it "as is" and may change, suspend or discontinue features at any time. We aim for high availability but do not guarantee it.

3. Accounts and houses

You may use the Service without an account. Whoever creates a house is its first admin and is responsible for who is invited, for the house PIN, and for the accuracy of house settings. Keep the PIN and invite links private; anyone with them can join or change settings. You are responsible for activity under your account or device.

4. Acceptable use

Do not use the Service to harass others, to post unlawful or offensive content, to disrupt or overload the Service, to access data you are not entitled to, or to circumvent security. We may remove content or suspend access that violates these terms.

5. Your content

You keep ownership of the content you enter (names, house details, bookings). You grant us a licence to store, process and display it as needed to run the Service. Bookings are visible to all members of the same house.

6. Advertising

The free Service may display a small amount of advertising. We try to keep it unobtrusive. Ads are governed by our Privacy Policy.

7. Fees

The Service is currently free. If we introduce paid features, we will tell you in advance and you will only be charged if you choose to buy them.

8. Termination

You can stop using the Service at any time by leaving your house or deleting your account. We may suspend or terminate access for breach of these terms or where required by law.

9. Disclaimer and liability

To the fullest extent permitted by law, we exclude all warranties and are not liable for indirect, incidental or consequential damages, or for disputes between housemates. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or €50 if you paid nothing. Nothing in these terms limits liability that cannot be limited by law.

10. Privacy

Our Privacy Policy explains how we handle personal data and forms part of these terms.

11. Changes

We may update these terms. Material changes will be announced in the app at least 14 days before they take effect. Continued use after that date means you accept them.

12. Governing law

These terms are governed by the laws of [the Netherlands]. Disputes go to the courts of [Amsterdam], without prejudice to mandatory consumer rights in your country of residence.

13. Contact

[legal@lavo.app] · [Company name], [address]